2013年11月25日星期一

Ch. 11 - Developing and Managing Products

Sephora releases many new products every year. Their main category of new products however, is the addition to existing product lines. Stating that Sephora carries over 100 different name brands, it is safe to say, there's not much out there that they already don't have! But let's focus on their own label. One of my favorite new addition to this product line is their Outrages Volume Set. This set carries a volumising mascara with a very thick brush for longer lashes (this helps give your lashes that Va Va BOOM look!) This set also includes an eye make-up remover at only a $15.00 price!

The reason why we get to enjoy products like ,Sephora's new Outrageous set, is thanks to their Research and Development team. They are constantly looking for new glamorous and most importantly,safe ideas to bring to the table. Or in this case, face!

As an increasing number of consumer-facing brands begin to think about how all of their digital touch-points work together to provide a consistent experience, marketers are focusing on best practice examples. Some of those examples are stand-outs. American beauty brand Sephora is a great example of a cosmetics retailer that doesn’t use technology to overtly focus on the transaction, but to develop how customers interact with their brand. By using technology to focus on customer needs and making their lives easier, they have gained a powerful following that has resulted in sales, fierce loyalty and passionate advocates. - See more at: http://thesocialmediamonthly.com/sephoras-world-leading-digital-platform/#sthash.qQaQycNf.dpuf
As an increasing number of consumer-facing brands begin to think about how all of their digital touch-points work together to provide a consistent experience, marketers are focusing on best practice examples. Some of those examples are stand-outs. American beauty brand Sephora is a great example of a cosmetics retailer that doesn’t use technology to overtly focus on the transaction, but to develop how customers interact with their brand. By using technology to focus on customer needs and making their lives easier, they have gained a powerful following that has resulted in sales, fierce loyalty and passionate advocates. - See more at: http://thesocialmediamonthly.com/sephoras-world-leading-digital-platform/#sthash.qQaQycNf.dpuf
As an increasing number of consumer-facing brands begin to think about how all of their digital touch-points work together to provide a consistent experience, marketers are focusing on best practice examples. Some of those examples are stand-outs. American beauty brand Sephora is a great example of a cosmetics retailer that doesn’t use technology to overtly focus on the transaction, but to develop how customers interact with their brand. By using technology to focus on customer needs and making their lives easier, they have gained a powerful following that has resulted in sales, fierce loyalty and passionate advocates. - See more at: http://thesocialmediamonthly.com/sephoras-world-leading-digital-platform/#sthash.qQaQycNf.dpuf
As an increasing number of consumer-facing brands begin to think about how all of their digital touch-points work together to provide a consistent experience, marketers are focusing on best practice examples. Some of those examples are stand-outs. American beauty brand Sephora is a great example of a cosmetics retailer that doesn’t use technology to overtly focus on the transaction, but to develop how customers interact with their brand. By using technology to focus on customer needs and making their lives easier, they have gained a powerful following that has resulted in sales, fierce loyalty and passionate advocates. - See more at: http://thesocialmediamonthly.com/sephoras-world-leading-digital-platform/#sthash.qQaQycNf.dpuf
Sephora took a leadership position early on and quickly moved beyond the hype of social media. It is now a brand that uses insights gained from customer engagement to invest in intelligent personalised interactions. For example, Sephora uses Facebook primarily for customer service, and invests more in Pinterest as a marketing platform focused on inspiration and communication. In other words, they have a specific and clear strategy for each social media platform. - See more at: http://thesocialmediamonthly.com/sephoras-world-leading-digital-platform/#sthash.qQaQycNf.dpuf

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